Terms and Conditions

KPZ is a site for giving games, comics, figures, cards, consoles, accessories and other collectibles a second life.

Two main types of items may appear on the site:

KPZ is not a mass online shop and does not operate as a large trading platform. It is a curated, fan-run project focused on real items, real photos and honest condition descriptions.

You can use the site to:

• browse items;
• purchase an available item;
• offer an item to KPZ;
• post a community listing;
• submit a "Find it for me" request;
• get in touch via the site's forms.

When using the site you are expected to provide accurate information and not to post misleading, illegal, offensive or third-party content you have no right to use.

When you buy an item listed directly through KPZ:

• you see photos and a description of the specific item;
• condition is described based on available information and visible notes;
• delivery is usually handled through Econt;
• payment is on delivery unless explicitly agreed otherwise;
• you can inspect the parcel before paying where the courier allows it.

KPZ aims to keep descriptions and photos accurate, but items are second-hand unless explicitly stated otherwise. There may be signs of use, minor cosmetic marks, or wear on boxes, booklets, discs, covers, plastics or other parts.

Item condition may be described using labels such as:

• Mint / Like New — very well preserved, with no visible marks or only the most minimal traces;
• Excellent — very good condition with light signs of use;
• Good — normal signs of use, but the item is complete and presentable;
• Fair — visible marks, wear or missing parts, noted as far as known.

These ratings are indicative and based on visual inspection, photos and available information. With collectibles, expectations around condition vary between people, so always look at the photos carefully.

If something matters to you — such as edition language, region, compatibility, or the condition of a disc, booklet, box or specific accessory — ask before buying.

When you add an item to your cart, it may be temporarily held for a short period — for example 15 minutes.

This reservation is meant to prevent the same item from being bought by someone else while you complete your order. If you do not finish the order in time, the item may return to the catalogue.

A reservation is not a confirmed sale until the order is completed.

Delivery is available only within Bulgaria, through Econt, to an office or address chosen by the buyer.

Shipping cost is set by the carrier and may depend on:

• weight;
• size;
• location;
• office or home delivery;
• additional services such as parcel inspection.

For most small parcels, the cost is usually around €3–4, but the exact amount is determined by Econt. Delivery is not free and is paid by the buyer on receipt through Econt.

KPZ does not control the courier's rates, timescales or terms.

On receipt, it is advisable to inspect the parcel — especially if the item is collectible, fragile or has a specific noted condition.

The primary payment method is cash on delivery.

No upfront payment through the site is required unless explicitly stated otherwise for a specific case.

KPZ does not store card details and does not act as a payment institution.

Because KPZ is a small project dealing in second-hand items — many of which are one-of-a-kind — each situation is handled individually.

If there is a problem with an item you received, get in touch as soon as possible and describe clearly what is wrong. Photos help.

Examples of a genuine problem:

• you received a different item;
• there is a significant issue that was not visible or described;
• the item was damaged in transit;
• a part listed as included is missing.

KPZ does not promise automatic returns, replacements or warranties in every case. The goal is to resolve issues fairly and calmly based on the specific situation.

If you have a game, comic, figure, cards, console or other collectible, you can offer it to KPZ.

This usually involves sending:

• photos;
• a brief description;
• information about condition;
• any missing parts or defects;
• a price expectation, if you have one.

After review you may receive an offer. Not everything submitted will be a fit for KPZ, and not every offer leads to a deal.

KPZ is not obliged to buy any item offered. You are not obliged to accept any offer.

In some cases a cash amount or KPZ credit may be offered. KPZ credit can be used for future purchases on the site where that option is available and agreed.

KPZ credit is a convenient way to apply the value from a sold or agreed item towards future finds on the site.

It is not a banking service, electronic money or a payment instrument. It is an internal arrangement within KPZ for use against future purchases.

KPZ credit:

• is not sold separately;
• is not a public currency;
• cannot be used outside KPZ;
• may be subject to specific terms depending on the case;
• may be refused or restricted for technical, organisational or other reasons.

If KPZ credit becomes available in a profile or order, the terms will be shown clearly at the relevant point.

You can post a listing for your own item if it fits the KPZ theme.

When submitting a listing it is important that:

• photos are real and taken by you;
• the description is accurate;
• condition is not concealed;
• the price is genuine and clearly stated;
• you do not post fake, prohibited, dangerous or illegal items;
• you do not use other people's photos without permission.

KPZ may review, edit, reject, hide or remove a listing if it is unsuitable, incomplete, misleading or contrary to the spirit of the project.

Posting a listing does not guarantee a sale.

For community listings, KPZ may help with visibility, but is not a party to the transaction between seller and buyer unless explicitly stated otherwise.

Seller and buyer agree between themselves on:

• payment;
• delivery;
• timescales;
• inspection;
• returns;
• any additional terms.

KPZ is not responsible for arrangements between users that take place outside the site or directly between them.

If you spot a suspicious listing, misleading description or inappropriate behaviour, feel free to get in touch.

KPZ may refuse or remove items that are:

• illegal;
• dangerous;
• fake or misleading;
• of unclear origin;
• using other people's photos without permission;
• outside the site's theme;
• adult content where not appropriate for the general audience;
• items infringing third-party rights;
• items that create risk for the project or its users.

KPZ is focused on games, comics, collectibles and fan culture — not general classifieds.

When you upload photos, a description or other content to KPZ, you confirm that you have the right to use it.

By uploading content you allow it to be shown on the site in connection with your listing, offer or request.

Do not upload:

• other people's photos without permission;
• identity documents;
• bank card details;
• sensitive personal information;
• photos of people without their consent;
• misleading or illegal content.

The "Find it for me" feature lets you describe what you are looking for — a specific game, comic, figure, console or other item.

KPZ may use this information to watch for suitable matches among available items, offers or community listings.

Submitting a request does not guarantee the item will be found. If something close to your request comes up, you may receive a notification or message.

Prices at KPZ are set based on the specific item, condition, rarity, demand and personal judgement.

For second-hand items there is no universal "right" price. The same item can have different value depending on condition, edition, language, region, completeness and collector interest.

KPZ may change prices, remove items, add new ones or refuse a sale where information was incorrect.

The site may contain technical errors, inaccuracies, incomplete descriptions, incorrect prices, missing photos or availability issues.

If you notice anything like this, feel free to write to me. KPZ reserves the right to correct errors and to cancel an order placed due to an obvious technical or content error.

If the site offers user accounts, you are responsible for the accuracy of the information you provide and for keeping your access secure.

Do not use another person's account or share access with third parties in a way that could lead to misuse.

KPZ may restrict access or functionality in cases of misuse, misleading behaviour, spam, fake listings or breach of these terms.

KPZ is maintained with care, but cannot guarantee the site will always be available without interruption, errors or technical issues.

KPZ is not liable for:

• site outages;
• technical issues outside the project's control;
• courier service problems;
• actions or inactions of users;
• external links or services;
• transactions between users arranged directly between them.

These terms may be updated as the site grows, new features are added or clarification is needed.

The current version will be published on this page. The date of the last update will be shown at the top.